Privacy Policy

Last Updated: December 2025

Who we are

Dermatology Awareness Group – Canada (DAG-C) (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of our community, participants, supporters, partners, and website users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

 

1. Information We Collect

We may collect the following types of personal information:

Information You Provide Directly

• Name
• Email address
• Mailing address
• Phone number
• Donation information (amount, frequency, preferences)
• Payment details (processed securely by third-party providers)
• Event registration details
• Survey responses or feedback
• Volunteer or membership information

Information Collected Automatically

• IP address
• Browser type
• Device information
• Pages visited on our website
• Cookies or similar tracking technologies

We collect this data to improve our services and website experience.

2. How We Use Your Information

DAG-C may use your personal information for the following purposes:

• To provide programs, services, and resources
• To process donations, issue tax receipts, and acknowledge contributions
• To manage event registrations and volunteer coordination
• To communicate updates, newsletters, or opportunities (you may unsubscribe at any time)
• To respond to inquiries or requests
• To analyze website performance and improve user experience
• To comply with legal and regulatory requirements

We will only use your information for purposes you would reasonably expect and will notify you if any new purpose is introduced.

3. Consent

By providing personal information to DAG-C, you consent to its collection, use, and disclosure as outlined in this policy.
You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us (see Section 10).

4. How We Share Your Information

DAG-C does not sell or trade personal information.
We may share your information only in the following circumstances:

• Service providers who support operations such as payment processing, email communications, or cloud hosting
• Legal compliance, if required by law, subpoena, or regulatory authority
• Event partners, only when necessary for registration or program delivery and with appropriate privacy safeguards

All third-party providers are required to maintain confidentiality and comply with Canadian privacy law.

5. Storage and Security

We take reasonable administrative, technical, and physical measures to protect personal information from loss, theft, unauthorized access, disclosure, copying, or modification.

Your information may be stored on secure servers within Canada or in trusted jurisdictions with comparable protections.

6. Retention of Information

We retain personal information only as long as necessary to:

• Fulfill the purposes for which it was collected
• Meet legal, accounting, or reporting obligations (e.g., CRA requirements for donations)

Once no longer required, information is securely destroyed or anonymized.

6. What rights you have over your data

You have the right to:

• Request access to the personal information we hold about you
• Request corrections to inaccurate or incomplete information
• Withdraw consent where applicable
• Request deletion of your information, subject to legal limitations
• Ask questions about how your information is handled

7. Cookies and Tracking Technologies

Our website may use cookies or similar tools to:

• Improve website functionality
• Understand user behaviour and preferences
• Measure website analytics

You can adjust your browser settings to refuse cookies, though some site features may not function properly.

8. Links to External Websites

Our website may contain links to third-party sites. DAG-C is not responsible for the privacy practices or content of those external sites. We encourage users to read their privacy policies.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Dermatology Awareness Group – Canada
Email: info@skinsupport.ca

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with a revised “Last Updated” date. Continued use of our website or services indicates acceptance of the updated policy.